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KMID : 0387320210310010024
Korean Journal of Health Policy and Administration
2021 Volume.31 No. 1 p.24 ~ p.34
The Effect of the Working Environment of Nurses Working in Emergency Departments in Medically Vulnerable Areas on Work Dissatisfaction and Turnover Intention
Yang Hee-Jung

Lee Jin-Hee
Abstract
Background: The purpose of this study is to identify factors that affect work dissatisfaction and turnover intention for dedicatednurses working in emergency departments of vulnerable areas of health care. The purpose of this study is to identify risk factorsrelated to the working environment that influence job dissatisfaction and intention to turnover among dedicated nurses working inemergency rooms in areas of medical vulnerability.

Methods: We conducted a survey of nurses working in emergency rooms in vulnerable areas of medical care, and the survey wasconducted for two consecutive years. A logistic regression analysis was performed with the working environment variable as theindependent variable and the work environment dissatisfaction and turnover intention as dependent variables, respectively.

Results: The variables that significantly affected both dissatisfactions with the working environment and turnover intention at thecurrent institution were age, overlapping work in other departments, and the total work experience of nurses. Annual salary, theaverage number of double-duty (continuous work) per month, type of work, and work experience of nurses at the current institutionhad a significant effect only on dissatisfaction with the working environment.

Conclusion: The results of this study are thought to be of great help if the government takes reference when establishing medicalpolicies in vulnerable areas in the future.
KEYWORD
Vulnerable areas, Emergency rooms, Work dissatisfaction, Turnover intention, Nurse
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